The Institute kickoffs with a welcome reception for the participants and instructors. 4:30–6:30 p.m.

Leadership in healthcare today and in the future will require different and highly transformational leadership competencies. Emotional intelligence is one characteristic that can predict career and life satisfaction, as well as play a role in a leader’s ability to influence others and build collaborative relationships. This course will provide leaders with information, feedback, self-awareness, and tools for enhancing their emotional intelligence. 8:30 a.m.–4:30 p.m.

Negotiation is an everyday occurrence in our personal and professional lives. The ability to negotiate effectively is an art and a science that can be learned and even mastered. It is estimated that 75 to 85 percent of a negotiation’s success is determined before the face-to-face process starts. Successfully negotiated agreements are challenging and can carry great consequences to an organization’s competitive advantage. Participants will learn the art and techniques of negotiation and influence. 8:30 a.m.–4:30 p.m.

Healthcare leaders are increasingly put under pressure to do more with less as the health system moves toward a patient-centered system promoting high quality and increased access at lower costs. Therefore, the ability to transform data into effective stories and decision-making tools is a necessary skill for all leaders. In this course, participants will learn how to combine the heart (storytelling) and the head (data) in order to engage their audience effectively and achieve the impact they seek. 8:30 a.m.–4:30 p.m.

Healthcare leaders are frequently required to make difficult decisions. How they make those decisions is as important as the actual decision. The best decisions are made by leaders who consider a broad range of potential consequences that could result from their decisions. By examining case studies, participants will learn effective strategies for optimizing the value of their executive decisions and minimizing unintended effects. 8:30 a.m.–4:30 p.m.      

This course will offer a holistic approach to understanding ways to recognize and build personal resilience. It will begin with an overview of how we personally experience change, as well as how we lead others effectively through the process of change in the workplace. Participants will learn ways to incorporate skills and behaviors that build their own personal resilience, as well as strategies to recognize and enhance resilience in others. 8:30 a.m.–4:30 p.m.

Series will culminate in the development of a capstone project specific for participants’ organization. 8:30 a.m.–4:30 p.m.